Who operates the service
PIA Private Internet Access, Inc. operates the service from United States.
No-usage-logs policy concerns VPN traffic/session records, not all account or website data. Email/payment/account and support records may be processed. Website/chat cookies, support ticket content and payment-processor data are described separately.
Read the privacy policy ↗
What the audit covers
Deloitte Audit SRL (Romania) · 2025-12-19: IT-system configurations and supporting IT operations; sampled VPN/distribution server controls, user-access/change/configuration/incident processes, and the no-logging safeguards description including dedicated-IP authentication separation. Public report linked from a terms/acknowledgement landing page. Original report read via browser research; not republished here.
An audit concerns the systems and period described in its scope. It does not establish that a service can never log data or that every app behaves identically.
How to read an audit