Provider profile

Private Internet Access

Private Internet Access’s company information, official downloads, and support resources.

Company & service

PIA Private Internet Access, Inc. operates the service from United States.

The service is commonly shortened to PIA. Official help pages cover desktop, mobile, TV, and manual router configuration. Router setup and native app support are different installation methods.

Official resources

Use the provider’s own site for account access and billing help.

VPN plans & features

Before contacting support

For a billing question, check whether you paid on the provider’s website, through Apple, or through Google Play. The company that collected your payment may handle cancellation and refunds.

For connection problems, note the device, operating system, app version, protocol, and the error you see. Never send a password or payment card details in a public support post.

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