Provider profile

Surfshark

Surfshark’s company information, official downloads, and support resources.

Company & service

Surfshark B.V. operates the service from Netherlands.

Surfshark offers Starter, One, and One+ bundles. The paid VPN connection allowance is separate from restrictions on trials and other included services.

Official resources

Use the provider’s own site for account access and billing help.

VPN plans & features

Before contacting support

For a billing question, check whether you paid on the provider’s website, through Apple, or through Google Play. The company that collected your payment may handle cancellation and refunds.

For connection problems, note the device, operating system, app version, protocol, and the error you see. Never send a password or payment card details in a public support post.

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