Provider profile

Mullvad

Mullvad’s company information, official downloads, and support resources. The service uses prepaid account time.

Company & service

Mullvad VPN AB operates the service from Sweden.

Mullvad VPN AB is a subsidiary of Amagicom AB. Its service uses a randomly generated account number rather than an email-and-password signup. Keep the account number secure, because it is needed to manage paid time.

Official resources

Use the provider’s own site for account access and billing help.

VPN plans & features

Before contacting support

For a billing question, check whether you paid on the provider’s website, through Apple, or through Google Play. The company that collected your payment may handle cancellation and refunds.

For connection problems, note the device, operating system, app version, protocol, and the error you see. Never send a password or payment card details in a public support post.

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