Provider profile

CyberGhost

CyberGhost’s company information, official downloads, and support resources.

Company & service

CyberGhost S.R.L. operates the service from Romania.

CyberGhost publishes separate support instructions and subscription terms. Its website refund window changes with the plan term; the relevant policy is the one for your purchase channel.

Official resources

Use the provider’s own site for account access and billing help.

VPN plans & features

Before contacting support

For a billing question, check whether you paid on the provider’s website, through Apple, or through Google Play. The company that collected your payment may handle cancellation and refunds.

For connection problems, note the device, operating system, app version, protocol, and the error you see. Never send a password or payment card details in a public support post.

Suggest a correction to this profile